Pre-Booking Questions
You must be aged between 23 – 75 years old.
You must have held a license for at least 2 years and have no more than 6 points.
You can include up to three drivers per hire. Upon booking, please use the details for the lead contact.
We will check the names, documents and licences for all drivers.
Yes, we have a 3 night minimum hire. And 7 night minimum hire during high season.
Yes, fully comprehensive insurance is included with an excess of £500.
You will need to pay a £700 security deposit any time before you pick up the vehicle.
You can pay for this with a debit or credit card-online. Please note that this is not a hold on your card.
If the vehicle is returned in the same condition we will refund you your security deposit the same day.
Please note that it can take up to 10 days for the refund to come back to your card.
This is separate to insurance which is included in the price of the hire (£500 excess), and breakdown cover which is also included.
Yes, we provide full breakdown cover as standard on all of our vans.
Europe is wonderful to explore at your own pace from the comfort of a camper van – you’re welcome to take the vans throughout Europe.
Yes. There is a limit of 1250 miles per week on our newer vehicles. The limit on Ruby and Gurty is 700 miles per week.
You can book everything online!
Pick the camper van you would like to hire, check out the availability and follow the booking instructions.
If you have any questions message Janine or Tony and they will answer any queries you have.
You are paying for the hire of the vehicle, plus fully comprehensive insurance, (£500 excess) breakdown cover and a 24/7 contact number for support if you need it.
Each van is equipped with cooking utensils, crockery, cutlery etc – but does NOT come with bed linen or towels.
Camper Questions
You are paying for the hire of the vehicle, plus fully comprehensive insurance, (£500 excess) breakdown cover and a 24/7 contact number for support if you need it.
Each van is equipped with cooking utensils, crockery, cutlery etc – but does NOT come with bed linen or towels.
You will need to bring your own bedding, pillows and towels.
Fuel is NOT included. The camper will have a full tank of fuel when you pick it up – and will need to have a full tank when you return it please.
Add-ons i.e. awning, toilet, BBQ, bike-rack and ski-rack are individually priced per van.
Your booking does not include insurance for personal belongings or personal travel insurance.
There is a gas bottle in the camper vans which you can use to operate the cooker. (Also used to power the fridge and heating in Ruby).
The leisure battery provides electricity at 12v to power the fridge, water pump, lights and USB points.
When you plug into the mains, you can use standard 240v appliances.
Full instructions for each camper will be included in the vanual.
Yes we do. If it runs out you can replace it at any campingaz supplier. Keep the receipt and we will refund you upon your return.
Pets may be allowed by prior arrangement. Please contact us. There is an extra charge of £35 to cover vehicle valet.
No, our camper vans don’t have a bathroom. Almost all camp sites have shower and W/C facilities. However, you can hire a porta-potty toilet from us at an additional cost.
Yes, bike racks can be hired for all of our camper vans. They can carry up to 4 bikes. We also have a compact bike rack which holds 2 adult bikes.
Picking Up/Dropping Off
You can pick up your camper from 3pm.
They must be returned by 11am.
There is a late fee of £50 per hour for any late returns.
We will be as flexible as possible to help with your requirements with prior notice.
Pick up and drop off is from our shop in Downham Market. Address:-
Mr Bee’s
22 Bridge St
Downham Market
Norfolk
PE38 9DH
Alternatively you can pick up and drop off from Bearts in Stowbridge and leave your vehicle on site which is locked over night.
H&C Bearts Ltd Brighton Mill,
Stowbridge,
King’s Lynn
Norfolk
PE34 3PD
Janine or Tony will be there to meet you and answer any final pre-trip questions you may have. We also offer a home pick up and/or drop off service for an extra charge. Please enquire for details
Yes, you can leave your car in a FREE carpark a short walk away from the pick up point in Downham Market
The car park is covered by CCTV. Cars are left at their owners risk.
You can drive the camper to your car in the car park if you need to load/unload.
Alternatively you can pick the camper van up from Bearts in Stowbridge and leave your vehicle in the carpark which is locked over night.
We will need to see a full valid driving license for each driver (up to 3 per hire).
Please also provide your national insurance number (for licence check).
We also require proof of your address. We can accept utility bills, TV and internet bills, bank statements and mortgage statements.
The address must be the same as the one on your license.
We will check documents and licences for all drivers.